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Lead quality · Updated July 2026

Exclusive vs shared solar leads: which actually makes money?

Exclusive, for most installers. Shared leads look cheaper on the sticker and cost more per job once you count the calls you lose. Here's the maths, the conversion data, and the one case where shared still makes sense.
A confident Australian solar installer talking on the phone in front of a brick home with rooftop solar

The difference, in one line

An exclusive solar lead is sold to one installer. You. A shared lead is sold to 2 to 5 installers at once, and you all race to the phone. That single difference changes everything about what the lead is worth.

The shared-lead trap

Here is what actually happens with a shared lead, and any installer who has bought them on Whirlpool or Reddit will recognise it. A homeowner fills in a comparison form for “3 free quotes”. Their number is sold to four or five installers at the same instant. Their phone rings five times in the next few minutes.

By the fifth call, the homeowner has stopped picking up. Whoever called first has already anchored the conversation on price. The other four installers paid for that lead and got nothing but a voicemail. Everyone loses except the marketplace, which sold the same person five times.

You did not do anything wrong. You bought a fine lead from a fine company. The model was stacked against you before your first ring.

The maths nobody shows you

Shared looks cheaper. Count the calls instead of the leads and it flips.

25-35%
exclusive conversion
8-15%
shared conversion
2-5
installers per shared lead
1
installer per exclusive lead

Say a shared lead costs $30 and goes to 3 installers. You win one job in three. You paid for three leads to book one appointment, so your real cost per booked call is $90, and you shaved your price to win it. An exclusive lead, from $40 in some metro areas, goes only to you, books an appointment about 40% of the time, and nobody is undercutting you on the same call.

Pay more per lead, pay less per job. Across Capital Leads partners, exclusive 2FA verified leads land around $400 per install on jobs worth $12k to $18k. That is the number your accountant cares about, not the price on the invoice.

When shared actually makes sense

We are not going to pretend shared leads never have a place. Two cases where they are a reasonable call:

  • You are testing the water. If you have never bought a lead and you want the cheapest possible way to see whether it works for your business, a marketplace gets you in for less.
  • You are the fastest phone in your area. If you have a dialler, a rep who answers in seconds, and a script built for the race, you can win more than your share of shared leads. Most installers do not have that setup.

For everyone else, and for anyone trying to scale past a few jobs a week, the shared model quietly caps your growth.

What exclusive actually gets you

One homeowner, one installer, no race. But the difference goes deeper than exclusivity on its own.

  • No price war. The homeowner is not holding three quotes side by side. You sell on value, not on being the cheapest.
  • 2FA verified, no fakes. Every mobile is confirmed with a two-factor code before the form submits, so you are calling a real person who asked for solar. See how to spot a fake solar lead.
  • You get there first, in your name. The moment a lead qualifies we send the homeowner a personalised SMS in your name, so they know you before your team calls.
  • A relationship, not a scramble. One conversation you own, start to finish.

Making the switch

If you are on shared leads and feeling the margin squeeze, you do not have to gamble. Order a small exclusive pack, work it with your normal process, and compare your cost per install against your shared numbers. The maths tends to make the decision for you.

For the full field of providers compared, read the buyer's guide to solar lead companies, or see what solar leads should cost before you sign anything.

Frequently asked questions

What is the difference between exclusive and shared solar leads?

An exclusive solar lead is sold to one installer only. A shared lead is sent to 2 to 5 installers at once, who race to call first. Exclusive costs more per lead and usually less per booked job because there is no competition for the same homeowner.

Do exclusive solar leads convert better than shared?

Yes. Industry figures put exclusive lead conversion around 25% to 35% and shared leads around 8% to 15%. The homeowner is not comparing you against 4 other callers, so more conversations turn into appointments.

Are shared solar leads worth it?

They can be a cheap way to test whether buying leads works for you at all. For scaling a business they usually fall down, because you share every lead, you race competitors to the phone, and the homeowner shops you on price.

Why do shared leads have a low conversion rate?

The same homeowner is sold to several installers, so their phone rings repeatedly within minutes. By the third or fourth call they stop answering, and whoever called first has already framed the deal on price.

How fast do I need to call a shared lead?

Fast. Research shows contacting a lead within 5 minutes lifts your odds of connecting dramatically. With shared leads you are also racing other installers, so speed decides who wins. Exclusive leads remove the race entirely.

Does Capital Leads sell shared leads?

No. Every Capital Leads lead is exclusive to one installer, 2FA mobile verified, and delivered in real time with a personalised SMS in your name. One homeowner, one installer, no race.

Ready when you are

Exclusive solar leads, 2FA verified. No fakes, ever.

Tell us your state, your postcodes, and how many jobs a week you want. We will show you live pricing and territory availability before you spend a cent.

Get exclusive solar leads →1300 946 039

Written by the Capital Leads team, who build exclusive lead flows for solar installers in every Australian state. Updated July 2026.